HLTAID011 Provide First Aid

HLTAID011 First Aid Course

With instruction and practical training in line with legal, workplace and community considerations, Australian Resuscitation Council guidelines and other Australian national peak clinical bodies, this first aid course teaches the skills and knowledge to recognise emergencies and provide immediate and effective first aid treatment to any person suffering a sudden illness or injury.

The course covers assessing the casualty, providing safety, accessing emergency services, and using resources to provide first aid, such as providing CPR and using a defibrillator, administering an autoinjector for anaphylaxis, administering asthma medication, assisting someone choking, using appropriate immobilisation techniques for envenomation, fractures, dislocations, sprains and strains, managing casualties with non-life-threatening bleeding and shock.

You will learn basic anatomy, physiology and the differences between adults, children and infants relating to CPR, the importance of the chain of survival, written and verbal reporting of incident details, reviewing incidents to improve own skills and response times, to recognise psychological impacts, and seeking help as required.

Units Delivered

The following units will be included in your certificate:

  • HLTAID011 – Provide First Aid
  • HLTAID009 – Provide cardiopulmonary resuscitation
  • HLTAID010 – Provide basic emergency life support

Course Delivery

This course can be delivered/assessed in the workplace or at facility organised by the training provider.

Course Duration

Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.

  • Online with face-to-face assessment Face to Face contact time of 2.5 hours
    Entry Requirements

    Participants must have the physical capacity to perform the practical demonstrations, such as 2 minutes of uninterrupted CPR on the floor.

    Pre-course study: Students may be required to undertake online pre-course work prior to attending the face to face session depending on the course delivery mode.

    Online study: Students must have access to a computer, smartphone, tablet or other electronic devices with access to the internet to complete the online/ pre-course studies.

    Assessment Requirements

    Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

    Certificate Renewal Requirements

    Certificates will require renewal after 36 months.

    Learner Rights, Responsibilities & Support

    Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website ( for all details relating to rights and responsibilities including complaints and appeals.

    Assessment Activities

    Performance tasks and practical scenarios:

    • Perform CPR on an adult (incl. the use of an AED and placing a casualty into the recovery position)
    • Complete a first aid incident report form based on the simulated first aid scenario
    • Perform CPR on an infant
    • Manage a casualty with anaphylaxis
    • Manage a casualty with asthma
    • Manage a choking casualty
    • Manage a casualty with non-life-threatening bleeding and shock, requiring minor wound cleaning
    • Manage a casualty with a nosebleed
    • Manage a casualty with a fracture and dislocation
    • Manage a casualty with a sprain and strain
    • Manage a casualty with envenomation (snake/ funnel-web spider bite)

    Theory assessment: A written assessment consisting of multiple-choice questions. 

    Get in touch

    Enquire by filling in this contact form and we'll be in touch.

    0421 752 152

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    Google Reviews

    Daniel De Jesus
    Daniel De Jesus
    10. November, 2023.
    Great Course, Julia is a great instructor with excellent communication skills. Highly recommend
    Ops mngr Mngr
    Ops mngr Mngr
    1. September, 2023.
    Julia from Response For Life attended our workplace to provide first aid training to my team and I. I can confidently say that we are well placed to help with first aid needs in our workplace should we ever come across the need to. Julia provided us with great training and instilled confidence in us to trust and believe in the process. Thank you, Julia and the Response For Life team!
    Amal Jaouhara
    Amal Jaouhara
    31. August, 2023.
    The class was amazing and the trainer was awesome.
    Kentley Lou Erlandsson
    Kentley Lou Erlandsson
    21. July, 2023.
    I had a very amazing experienced with my training! Julia is so professional and very friendly 😊
    Carlos Garcia
    Carlos Garcia
    14. July, 2023.
    Great service and courses easy to access and understand
    Lynne Adema
    Lynne Adema
    14. July, 2023.
    Julia was wonderful- excellent trainer and very knowledgeable and approachable!!!!!
    Miranda Pattison
    Miranda Pattison
    14. July, 2023.
    Amazing, friendly and professional training. I recommend getting your first aid course here. :)
    Penny Howarth
    Penny Howarth
    22. June, 2023.
    Julia Zuza from Response for Life gave members of Sutherland Croquet Club a demonstration of resuscitation and how to use the AED. Julia is a fabulous instructor. She is enthusiastic, outgoing and demonstrates clearly with detailed instructions. Julia makes it seems intuitive and not too frightening to do. I think everyone there came away hoping that they never will have to use their new knowledge but confident that they could. Many thanks to Zuza. Penny Howarth
    david batten
    david batten
    22. June, 2023.
    brilliant service, great price and speedy delivery, rfl are very easy to deal with, we look forward to long association